On the lighter side
“I charge a lot for my consulting rate. Right. And like, you know, and probably everybody’s heard the plumber thing where he comes in and like fixes something. He turns a thing and he’s like, you know, fixes the thing and it’s like, it’ll be $100 and it’s like, you’ve been here 1 minute. It’s like, yeah, it’s $1 for the minute and $99 for my knowledge. Right.”
— Carl Alexander brings a classic “plumber” joke into the conversation about consulting and expertise.
“I ran a WordPress agency that started as me pretending I was a WordPress agency. And then grew to 14 people.”— James LePage
Tips, insights and commentary
“Sometimes you’re back and forth, send these messages and emails is just kind of short and succinct because you don’t have a lot of time. When you get to sit down, you can actually understand who they are, where they’re coming from, from their business, the thing that they’re offering and then just who are they as a person, you know, and can I, you know, genuinely trust them with, you know, parts of my business and then can they trust me? It’s so it’s a two way street and you got to have a mutually beneficial relationship as well. You just need that human element.” —Carrie Smaha
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The Real Challenge of Technological Solutions: Exclusion in the Age of Verification
“I think that there are multiple ways of determining age from a technological standpoint. The argument that I’m making is that they’re exclusionary. So they exclude members of the community who might actually need access to the services. You’re talking about a technological solution that, in the back of my mind when you’re describing it and I’m trying to process it myself and I have a grasp of how it works, I think, how is my 88-year-old dad going to how is he going to handle some of this technology? I mean, he just bought a ticket to a concert from a scalper because he couldn’t figure out how to get to his local theater. How’s he going to handle that? And I get that it’s very easy to poke holes in some of these things just by identifying, like I just did, a good analogy. But I do see, you know, the initial question was what technological issues are going to impact hosts. I see this as something that’s going to be a problem for them. Australia already has a law like this. How are hosts in Australia responding to it?”
— David Snead
