When the world turned upside down during the COVID-19 pandemic, many of us reimagined what daily life and even business could look like. For Precious Gough, a community nurse in Sussex with roots in Zimbabwe, this moment unlocked a creative journey that would soon find itself thriving not at a market stall, but on the web.
From Market Stalls to Mailboxes: The Story Behind Cake in a Jar
Precious’s foray into business began in her own kitchen, baking for friends and family, something many of us can relate to. As people raved about her cakes, she started dreaming beyond her day job. But then came 2020. Markets closed, gatherings ended, and traditional cake businesses hit a wall.
Yet, where there’s a will, there’s a way. Precious stumbled on the concept of cake in a jar, an idea that not only survived the challenges of postal delivery, but also brought joy and connection to people separated by distance. A beautifully layered treat that arrives perfectly presented was her solution for birthdays, baby showers, and simply saying “hi” when visits weren’t possible.
Thanks to our sponsor

If you build stores for clients, WooCommerce gives you the flexibility to create exactly what merchants need. Customize workflows, extend with thousands of integrations, and scale without switching platforms. Check it out at WooCommerce.com.
Why WooCommerce? Bringing Personality and Purpose Online

Like many creative entrepreneurs, Precious needed an online solution that matched her vision, allowed room to grow, and stayed true to her brand. WooCommerce was an open source, flexible, and friendly option that did not require her to be a tech expert.
Precious was determined not to lose the bright, vibrant personality of her market stall. She carried this energy into her website, using bold colors and inviting design so that customers experienced the same joy online as they did in person. “You can see me a mile away,” Precious laughs, describing her setups both at markets and on the web.
The Power of Open Source and Community
An unexpected ingredient in Precious’s recipe for success was the support of the WordPress and WooCommerce communities. Open source meant tapping into a global family of creators, developers, and fellow shop owners who are constantly innovating. Precious could find support, ideas, and new tools without ever being stuck in one moment in time.
Through contributor days and local meetups, she connected with others, learned new skills like better product photography and how to build a make-your-own-box feature, and even became a contributor herself. That is an inspiring move for anyone looking to get more involved online.
Keeping the Heart in E-Commerce
Precious’s biggest lesson for new business owners is to pour yourself into your work and do not be afraid to let your brand’s personality shine. From her signature “Made with love” tagline to her multi-cultural textile line, every product tells a story. It’s not just about cake, It’s about legacy, identity, and making customers feel something special, whether they’re shopping in person or clicking through a website.
“If your heart is not into it, it’s going to be very difficult for you to see the vision or to have a vision of where you want to go,” she shares.
Thinking of starting your own creative business online? Take a page from Precious’s story. Let your brand’s uniqueness shine, use tools that grow with you, and embrace the community of makers. Your next big idea could be just a click or a cupcake away.


Leave a Reply